Responsible Gambling Policy

At BetBright we take responsible gambling seriously. We want every player to enjoy their time with us while keeping control of their play. This page explains our approach to player safety, the kinds of controls and limits you can use, how to recognise risky behaviour, and where to get further help if you need it.

Player protection principles

We promote safe, controlled play and encourage players to set boundaries that suit their personal circumstances. Our focus is on transparency, clear account controls and practical guidance so that gambling remains an occasional form of entertainment rather than a source of harm.

Activity-control tools

Players can use simple tools to manage their activity and spending. Common controls include deposit limits, loss limits, session time-outs and the option to take a temporary or permanent break from play. These controls are designed to be easy to apply and to take effect quickly so you can manage your account in real time.

How to set or change limits

Limits are usually adjusted in your account settings or by contacting our support team. If you need assistance, contact support at [email protected] and we will guide you through the available options.

Deposit limits

Setting a deposit limit helps you control how much money enters your account over a set period. Consider starting with conservative daily or weekly amounts and adjust only when you are confident it fits your budget and play habits.

Loss limits

Loss limits restrict how much you can lose within a chosen timeframe. They offer an extra layer of protection and can help prevent chasing losses during a session or across several days.

Time limits and session controls

Session limits and time-outs help manage how long you play in a single sitting. Regular breaks reduce impulsive decisions and promote healthier habits. You can set reminders or automatic session cut-offs to keep play within your intended timeframe.

Self-exclusion

If you feel you need a longer break, self-exclusion is an option to close access to your account for a defined period or indefinitely. Self-exclusion is a serious step; consider seeking support and reviewing your decision with someone you trust before making it permanent.

Signs of problematic behaviour

Warning signs include an inability to stop, borrowing money to gamble, hiding activity from friends or family, neglecting work or commitments and large unplanned increases in time or money spent. If you notice these signs in yourself or someone close to you, take action early.

Practical tips for staying in control

Set budgets and stick to them, schedule play as occasional leisure rather than a routine, avoid gambling when stressed or upset, use available account limits and take planned breaks. Talk with a friend or family member if you feel your play is changing.

Professional help and support organisations

If gambling is causing distress, reach out to local support services, a healthcare professional or a trusted adviser. For immediate help or to learn about specialist organisations in your area, search for local gambling support or contact your medical provider. Our support team can also point you to general guidance if you contact [email protected].

If you prefer the layout used on Bet Bright, check your account settings for all responsible-gambling options and reach out if you need assistance.